University of New England

Program Content

Practical Project Management I - The Basics
(Core Course - 3 days)

The Basics - The Methodology
Course participants are taught to develop an effective project framework and will gain an awareness of how the PMI’S Guide to the PM Body of Knowledge (PMBOK's®) knowledge areas increase the likelihood of project success. The ‘hands-on’ approach navigates through the project planning process with a wide range of interactive exercises and a recurring case study in the project planning process. Learn how to apply proven tactics to unique challenges as well as how team dynamics, communication and leadership all affect outcomes. Course content includes:

• The elements of successful projects
• Blending the project and product management life cycles
• Accurately defining the scope of a project
• Identifying alternatives/selecting the recommended approach
• Project tracking, change and problem solving
• Transitioning to the “projectized” organization
• Team building, thinking styles and leadership skills/building methodologies

$795 (includes lunch)
$50 Materials & Book Fee

Practical Project Management II - The Technical Tools: Knowing the Nine Knowledge Areas
(Core Course - 3 days)
 
The Technical Tools: Knowing the Nine Knowledge Areas
Covering the nine PMBOK® knowledge areas of project management, this course is for those who have mastered the basics of "single" project management and find themselves in a situation where they must manage "multiple" projects. This course goes into great depth on defining and using the nine knowledge areas, which are also necessary to understand for the PMP® Certification Exam. Advanced people, technical and organizational skills are also taught using a case study and skill-practice sessions. Course content includes:

• Scope development, risk, quality, contracting and procurement planning
• Project control, earned value and integration management
• Estimating and budget development
• Advanced scheduling and resource planning
• ‘Theory of constraints’ planning
• Communications planning
• Human relations/organization development techniques
• Negotiation and conflict management
• Time management principles and practices

$795 (includes lunch)
$50 Materials & Book Fee

Practical Project Management III - Organizational Change and Project Management
(Core Course - 3 days)

Organizational Change and Project Management
Organizational change management is a huge field of professional opportunity. This course goes beyond the art and science of multiple or enterprise project management by focusing on redesigning business processes. Valuable for individuals undertaking enterprise resource planning systems, creating a project support office, or for those involved in small or large organizational re-engineering projects to introduce new products or business strategies. Content includes:

• Planning a business process redesign project
• Strategy and critical success factor formulation
• How to achieve both managerial and leadership competency
• Methods to reach information systems maturity
• Assuring that future stage benefits are achieved
• Appreciative inquiry
• Business process modeling techniques
• Assessing human resource, cultural and technical change enablers

$795 (includes lunch)
$50 Materials & Book Fee

Practical Project Management IV - Survey of PM Software and MS Project Workshop
(Core Course - 3 days)

Survey of PM Software and MS Project Workshop
Project mamangement systems offer a profusion of communications, collaboration and problem solving functions never envisioned even just a few years ago. This course provides a roadmap for understanding the many software options. It also provides hands-on computer lab experience with a popular scheduling system (MS Project 2000), shows how to assess corporate PM information system needs and provides skill practice sessions on devising implementation plans and risk reduction methods for the chosen portfolio management tool. Course content includes:

• Steps in developing a PM framework (project plan)
• Creating the work breakdown structure; deliverables and tasks
• Mapping the network diagram, milestones and preliminary schedule
• Assigning resources to tasks and finalizing the schedule
• Tracking project progress, adjusting the schedule, working with resources
• Managing consolidated projects

$795 (includes lunch)
$50 Materials & Book Fee

Practical Project Management V – Project Leadership, Management and Communication
(Core Course - 3 days)

Project Leadership, Management and Communication
Effective leadership in today's world of high performance teams within highly matrixed organizations requires more than the desire to lead. Developing appropriate leadership skills first requires a high level of self-awareness by learning about yourself -- and how you interact with others. Then, you need to understand that leading is not about directing others, but about influencing others to achieve desired and shared outcomes. Course content includes:

• Overview of management theories and practices
• Self-assessment processes for understanding current leadership and communication preferences
• Understanding how adults learn and develop
• Interpersonal leadership and working with teams
• Identifying and leveraging your own self and team behaviors
• Using the ‘balanced scorecard’ to clarify strategy, objectives, and measures of success while  
  encouraging team participation and ownership of results

$795 (includes lunch)
$100 Materials & Book Fee

Advanced Learning: PPM VI – PMP® Exam Preparation
(Elective - 3 days)

PMP® Exam Prep
The Project Management Professional (PMP) certification is a globally recognized designation. Industry leaders and employers see this as evidence of your level of education, knowledge and experience in project management. The PMP is one of the toughest certifications a professional can earn and is acknowldged as your distinct competitive advantage in the workplace. This course is designed and delivered by PMI members who have earned the certification.

The Project Management Institute has established standards for taking the exam, and requires three years of project management experience and 35 hours of PM training. The exam itself is computerized, consisting of 200 multiple-choice questions, mostly on the PMBOK Guide's nine project management knowledge areas. The prep course covers three areas:

• The PMP Exam contents and approach
• How to apply for the exam and prepare for it
• The PMBOK® Guide and supporting information

The exam is administered to the individual at the Sylvan Learning Center. Once a person’s application for the exam is accepted by PMI, both the applicant and Sylvan are notified and the test date is scheduled. This course walks participants through the exam application and preparation, study paths and simulated exams.

$825 (includes lunch)
$89 Book Fee

*Advanced Learning: PPM VII - Developing a Project Management Office
(Elective - 3 days)

Developing a Project Management Office (PMO)
Today we are witnessing the coming-of-age of the Project Management Office (PMO). As organizations become more project oriented, they have discovered that an entity is needed to choose high quality, risk resistant projects; manage the priorities and resources between projects; and provide a consistent change control framework. No longer is the Project Management Office an advisory function charged with simply scheduling and monitoring project activities. It is now becoming an essential component for the future success of the organization. This course presents the following topics in highly interactive, experiential learning sessions:

• “Management by projects” philosophy
• Determining the need for a PMO, its role, placement and staffing
• The costs and methods to finance a PMO
• PMO vs. "center of excellence" management orientation
• Phased preparation/implementation and the PM Maturity Assessment technique (OPM3)
• Recruiting, developing, supporting and managing project managers
• Providing a PM career path and compensation plan
• Instilling an enterprise PM philosophy
• Making project management flexible, using lessons learned and avoiding pitfalls

By Arrangement: call 221-4343 to arrange for delivery at your site
$50 Materials & Book Fee

*Advanced Learning: PPM VIII - New Product Development
(Elective - 3 days)

New Product Development
Manufacturing and service companies recognize that their new product development process can be a competitive advantage - or disadvantage. The shortening of the product life cycle and rapid expansion of today’s global environment has only added to the value of this distinct competency. Learn the elements of a world-class new product development/innovation process. This program provides an overview of best-practice tools and techniques required by new product development teams. Course content includes:

• Customer needs identification proceeding through specification development
• Concept generation
• Risk analysis/risk management
• Teambuilding and conflict resolution
• Product lifecycle and rapid prototyping
• Design for target costing, quality, service, manufacturability or serviceability and the environment
• Product certification
• Fabricating, manufacturing, distribution/sales, customer introduction and product launch phase

Special attention is paid to service industry PD processes, impediments to innovation caused by various types of organizational structures and influences of older (SPC, TQM) and newer (Six Sigma) quality programs on the PD process.

By Arrangement: call 221-4343 to arrange for delivery at your site
$50 Materials & Book Fee

*Advanced Learning: Information Technology Project Management

Information Technology Project Management
This program is a 3 day program that teaches the "mechanics" of IT project management. This courses is an excellent “how to” program for first time IT project managers or those who have used their “instincts” to manage several technology projects. It introduces them to tried and proven best software development practices for their next projects. Using case studies it teaches students how to develop project objectives, analyze alternatives, construct a work break down structure (WBS), network (logic) diagram, schedule, conduct a risk analysis, undertake effective tracking, controlling, quality and communication planning, and integrate all of these elements into a SDLC project plan. Reuseable templates and identification of appropriate support software are provided.

By Arrangement: call 221-4343 to arrange for delivery at your site

*Advanced Learning: Senior Management Overview

Senior Management Overview
This is a one-day course for senior management. It describes the bottom line payback, organizational communication improvements, and employee growth and learning rewards from utilizing project management practices. It describes the “work” needed to obtain the benefits and dispels the idea that project management is the latest “silver bullet” or management du jour. It outlines the new roles and responsibilities and the required infrastructure adjustments needed to implement this performance management methodology.

By Arrangement: call 221-4343 to arrange for delivery at your site

*Advanced Learning: Project Plan Development Workshop

Project Plan Workshop
This a facilitated, 2-3 day project planning workshop designed to maximize project team interaction to produce a completed, high quality plan for a real project. This process is ideal for the firm or a department that has projects that "can't fail" and wants to use one project as a focus to create a department or company wide PM framework. It establishes a common, team based understanding of project planning concepts that accelerate the real-time project planning effort. The workshop includes brief periods of instruction followed by breakout sessions to formulate project plan details. The process ensures that your firm or department will have a realistic project definition, a work breakdown structure, a risk analysis, and cost, schedule and resource allocation estimates for your mission critical project.

By Arrangement: call 221-4343 to arrange for delivery at your site