Emergency Preparedness and Response
Elevator Emergencies
If you are trapped in an elevator:
- Remain calm and verify that the stop button has not been inadvertently pushed.
- Check for the telephone. These phones ring directly into the Department of Safety and Security and provide the dispatcher with your location.
- Call out for help.
If you discover someone trapped in an elevator:
- Reassure the trapped person(s) and remind them to stay calm.
- If possible, send one person to call the Department of Safety and Security (x366) while another person remains outside the elevator with the trapped individual(s).

