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1. |
Assess your internal and external communication needs, and suggest effective ways to meet them | |
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2. |
Plan a communication strategy using various media | |
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3. |
Research, develop, design, and test plain language print and web-based materials | |
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4. |
Teach clinical providers skills to improve patient teaching | |
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5. |
Present at your meeting or conference | |
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6. |
Train your staff how to assess current materials using evidence-based criteria | |
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7. |
Train your staff in how to create attention-getting, plain language communications. |