Frequently Asked Questions

Is there a cost for counseling services?
There is no fee for student counseling services.

How do I schedule an appointment?
Sessions are scheduled by calling the Counseling Services (University Campus: (207) 602-2549/toll free:1-866-743-2230, or on the Westbrook College Campus: (207) 221- 4550 or toll free: 1-866-798-9201. A session lasts approximately 50 minutes. We also respond to emergencies and crises.

Are my counseling sessions confidential?
The counseling relationship is completely confidential within the legal and professional guidelines of the State of Maine and the American Counseling Association. No information that you share with us can be released to anyone without your written consent. Homicide, suicide and child abuse are exceptions to confidentiality and will be reported to the appropriate persons. For more detailed information on Confidentiality, which includes a section on "Client Bill of Rights", return to the Counseling Services home page.

What are some of the reasons for which I might seek counseling?
People seek psychological services for a variety of reasons and express their concerns in different ways. Some of the reasons a person might seek counseling include:
  • adjusting to college
  • relationship issues
  • loneliness/homesickness
  • stress management
  • loss of confidence or self esteem
  • food issues
  • sexual issues
  • alcohol and/or other drug use
  • depression
  • difficult family situation
  • death of a parent or significant other
  • sexual assault

What would the first session be like?
During the first session you will be able to talk, in confidence, about your concerns. Your counselor will help you clarify the issues and facilitate your choosing a method of dealing with them. The counselor might suggest that you begin individual, group, or couple counseling, or might refer you to another resource here on campus or in the community. There is no fixed number of sessions, however, counseling tends to be short-term. Referrals to off-campus resources will be discussed if longer-term counseling seems appropriate.

What other services do you provide?
Conflict is a natural result of transition, growth, changing environments, and personality differences. Conflict Resolution Services are designed to help students, faculty, and staff resolve or manage disputes with the assistance of a neutral party. We can help assess the issue(s), diffuse the hostility, and problem solve. Additionally, staff offer workshops and other training to members of the University community.

Consultation and Outreach Services
Our staff is specially trained in group dynamics, conflict resolution, interpersonal communication, and provides consultation to students, staff, and faculty groups.
    
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