Frequently Asked Questions

Q: Are my counseling sessions confidential?
A: The counseling relationship is completely confidential within the legal and professional guidelines of the State of Maine and the American Counseling Association. No information that you share with us can be released to anyone without your written consent. Homicide, suicide and child abuse are exceptions to confidentiality and will be reported to the appropriate persons. For more detailed information on Confidentiality, which includes a section on Client Bill of Rights, refer to the Confidentiality tab on the Student Counseling Center home page.

Q: What are some of the reasons for which I might seek counseling?
A: People seek psychological services for a variety of reasons and express their concerns in different ways. Some of the reasons you might seek counseling include:

  • Adjusting to college
  • Relationship issues
  • Loneliness/homesickness
  • Feeling worried or anxious
  • Stress management
  • Loss of confidence or self esteem
  • Food, eating and body issues
  • Sexual issues
  • Alcohol/drug use
  • Depression
  • Anger management
  • Difficult family situation
  • Grief/loss
  • Death/illness of a parent or significant other
  • Sexual assault

Q: What would the first session be like?
A: During the first session you will be able to talk, in confidence, about your concerns. Your counselor will help you clarify the issues concerning you and will facilitate your choosing a method of dealing with them. The counselor might suggest that you begin individual, group, or couple counseling, or might refer you to another resource on campus or in the community.

Q: Is there a cost for counseling services?
A: As a UNE student, there is no fee for you to use the Student Counseling Center. Your health insurance company is not notified or billed for our services.

Q: How do I schedule an appointment?
A: You may schedule a session with a counselor by calling Student Counseling Center.  

Biddeford Campus: (207) 602-2549 or toll free at (866) 743-2230

Portland Campus: (207) 221-4550 or toll free at (866) 798-9201

A session lasts approximately 50 minutes. We also respond to emergencies and crises.