Emergency Protocols

For crime in progress, fire, or medical emergency:

On Campus

  1. Dial 911
  2. Call Security at extension 366

Off Campus

Dial 911

Emergency Preparedness for the Off-Campus Student

  1. Who is Responsible for providing emergency shelter, food, etc. in a crisis?
  2. What emergency supplies should I collect and store in the event of an emergency?
  3. How will I be informed of an emergency?
  4. What if I have to leave my home? Where do I find a public shelter?
  5. What resources will I find at a shelter? What do I need to bring with me?
  6. What NOT to bring to a shelter.
  7. What are other options if I choose not to go to a shelter?

Who is Responsible for providing emergency shelter, food, etc. in a crisis?

Emergency preparedness for the on-campus resident student is usually managed by the University. During a crisis, when normal campus living activities are disrupted, UNE would typically provide shelter, food and sanitation facilities, etc., to those who live on campus. For those of us who reside away from campus, the responsibility for our basic needs rests with ourselves and the city or town where we live.

What emergency supplies should I collect and store in the event of an emergency?

FEMA, the Federal Emergency management Agency, recommends storing and maintaining the following basic supplies for every household:

  • Three-day supply of non-perishable food
  • Three-day supply of water - one gallon of water per person, per day
  • Portable, battery-powered radio or television and extra batteries
  • Flashlight and extra batteries
  • First aid kit and manual
  • Sanitation and hygiene items (moist towelettes and toilet paper)
  • Matches and waterproof container
  • Whistle
  • Extra clothing
  • Kitchen accessories and cooking utensils, including a can opener
  • Photocopies of credit and identification cards
  • Cash and coins
  • Special needs items, such as prescription medications, eye glasses, contact lens solutions, and hearing aid batteries
  • Items for infants, such as formula, diapers, bottles, wipes and pacifiers
  • Other items to meet your unique family needs

During the winter months, you must think about warmth. It is possible that you will not have heat. Think about your clothing and bedding supplies. Be sure to include one complete change of clothing and shoes per person, including:

  • Jacket or coat
  • Long pants
  • Long sleeve shirt
  • Sturdy shoes
  • Hat, mittens and scarf
  • Sleeping bag or warm blanket (per person)

How will I be informed of an emergency?

Almost every local television and radio station provides emergency information when the need arises. For our area, the following media outlets provide up-to-date information ranging from weather advisories to emergency shelter locations.

What if I have to leave my home? Where do I find a public shelter?

In Maine, each community is responsible for establishing shelters for its residents and visitors. Usually, the Red Cross staffs and maintains these shelters. During a crisis, local television and radio stations will announce the locations of shelters (see above). Typically, these include schools or other public buildings.

What resources will I find at a shelter? What do I need to bring with me?

  • A shelter will not provide the comforts of a hotel or motel.
  • The shelter is not a medical shelter; only basic first aid will be available. 
  • The Red Cross does not accept responsibility for storing valuable personal property. 
  • Parents are required to be in control of their children at all times.
  • Evacuees needing medical assistance of personal attendants cannot be left unattended. 
  • Shelters are equipped with generators, but they may or may not be air-conditioned. If electrical power is interrupted, portable generators will not be able to keep air conditioners running.

What to Bring

To make your stay at the shelter more comfortable, you should bring:

  • Personal hygiene items
  • Beddings such as cots, air mattresses, blankets and pillows for your own use  
  • Non-perishable snacks and personal meals 
  • Extra changes of clothing 
  • Personal items (medications, eyeglasses, hearing aids, flashlights, toothbrushes, battery-operated radios, special diet foods) 
  • Baby supplies: baby food, formula, juice, diapers, wipes, stroller, portable crib or play pen 
  • Driver's license and other identification 
  • Cash 

Before Leaving Your Home

  • Have a good meal. 
  • Turn off electricity at the fuse box (to prevent possible fire). 
  • Turn off water at the outside line. 
  • Turn off gas for gas water heaters (to prevent possible fire).

What NOT to Bring

The following are not permitted in an emergency shelter:

  • Pets of any type are not allowed in Red Cross shelters. (The only exception is a Pet Friendly Shelter.)
  • Firearms or explosive devices 
  • Intoxicating or alcoholic beverages 
  • Illegal drugs

How to Check In

You must register at the time you enter the shelter. The head of the family may register for all members.

What are my other options if I choose not to go to a shelter?

There are other options. However, bear in mind that unlike a public shelter, staying at a hotel will be at your own expense. There are numerous motels and hotels in York County and Cumberland County and we’ve listed a few for you.  Make sure to call ahead to be certain they have power, running water and food available.

Portland and Biddeford Area Hotels/Motels (Portland Area listed first)


Biddeford Area Hotels/Motels