We are pleased that you are considering the University of New England Oral Health Center for your oral health care needs.
The UNE Oral Health Center is the clinical educational center for our College of Dental Medicine. Here, the College serves its mission by having dental students, supervised by experienced licensed dental faculty, provide patients from Greater Portland and surrounding areas with the oral health care that they need.
As a new oral health center, with a new class of dental students being added to our program each year, the OHC will not be fully operational until 2016. During this start-up phase, clinic operations and patient care services will occur on a smaller scale with faculty dentists and will continue to expand with dental students providing patient care as they progress through the program.
The UNE Oral Health Center maintains all current clinic compliance policies required to maintain a healthy and safe environment for our patients.
The first step in becoming a patient is for you to schedule a Comprehensive Evaluation Appointment at the OHC. This appointment allows us to thoroughly evaluate your oral health care needs. The fee for this Comprehensive Evaluation Appointment is $155.00.
As we are an educational center, it is essential that your oral health care treatment also provides an appropriate educational benefit to our students. Because of this, regrettably, you may not be accepted as a patient.
Comprehensive Evaluation Appointment
- Review of your health history, dental history and medication information
- Vital signs
- Intra-oral and extra-oral examination—Cancer Screening
- Appropriate X-rays needed to support the evaluation
- Complete dental examination
- Any other important diagnostic information needed
Please bring the following to your first appointment:
- List of current medications and dosages
- Payment by cash, check, MasterCard, Visa, Discover credit or debit card
- Photo identification, as well as any dental and/or medical insurance information
Children must not be left unattended in the clinic lobby area and will not be permitted in clinical areas for their own safety and the safety of our patients. If you choose to bring children, please make certain that they have adequate supervision.
If accepted as a patient
Treatment will be provided in our modern, state-of-the-art facility that focuses on patient comfort, respect and excellent care for patients.
Our students and faculty will provide appropriate treatment options and costs in order to develop the best Treatment Plan for you. This Treatment Plan will be followed throughout your care.
You should understand that because of the faculty/student educational process during your dental care, appointments are longer than in traditional private practice. As a result, your dental care is offered at a lower fee, usually ranging from one-half to two-thirds the cost of typical fees from private practice.
Depending on your dental care needs, you may be asked to be available for appointments as frequently as once and sometimes twice a week. A typical appointment in the OHC can last two to three hours.
As a patient, you are responsible for full payment for all dental care services at the time they are provided. In order for you to be prepared to pay at each appointment, fees (or fee estimates) for scheduled procedures will be provided to you before scheduling for each appointment. Your fee for your first appointment—the Comprehensive Evaluation Appointment—is $155.00.
As a courtesy, the UNE Oral Health Center will assist you with dental insurance submission by providing a coded and itemized list of the treatments rendered to you so that you can submit this to your insurance carrier and receive your reimbursements.
Because the educational process revolves around patient care, it is important for you to be on time for your appointments. If you find that you are unable to keep an appointment, you agree to notify the patient care coordinator at least 48 hours in advance. A total of two cancelations without 48 hours notice, more than two missed appointments, or repeated unsuccessful attempts to arrange an appointment may result in the discontinuance of further treatment at the UNE Oral Health Center.
Appointments are scheduled for patients who are not comprehensive care patients, yet require urgent care. Fees for Urgent Care services can be up to $250.00 depending on the treatment needed. Fees are due at the time of service. In some instances, you may be referred to a specialist for your treatment needs. There are a limited number of appointments available for urgent care Monday through Friday. If this is an option for you, please call the UNE Oral Health Center at (207) 221-4747.