How You Will Be Notified

The University of New England is prepared to meet the need for immediate notification as part of its Emergency Response Plan. We have numerous ways of distributing urgent information in the event of an emergency. To ensure you receive these important messages you must set up your UNE Alert phone number in UNE Compass.

1. Log in to UNE Compass
2. Click on the Main Menu/hamburger menu in the top left corner
3. Click on “My Self-Service”
4. Click on “General Services”
5. Click on “Personal Information”
6. Under “Phone Number” (not under Emergency Contacts) you will see the numbers listed under your profile. To Update your phone numbers:
   1. Click on “Add New”
   2. Under “Phone Type,” we strongly encourage everyone to use their own personal cellular number as “UNE Alert Phone 1” and check “Primary”
7. When you’re done inputting the number, select “Add”. You can add up to two additional phone numbers under UNE Alert Phone 2 and 3 to receive UNE alerts (optional).

Rave Mobile Safety

UNE uses Rave Mobile Safety, an emergency notification service that provides faculty, professional staff, and students with timely information and instructions during emergencies or other urgent situations that may directly affect their well-being. 

This platform allows us to stay connected with the UNE community and provide critical information in real time during emergency situations on campus or in the surrounding communities, alerts during school closures, and information about weather-related events.

Rave Guardian mobile app

Included in the platform is the Rave Guardian mobile app for smartphones, available for download on the App Store and Google Play.

Within the Rave Guardian app, you can:

• Make emergency calls to 911 based on your current location
• Call UNE Safety and Security to request assistance
• Reach out to campus resources (Counseling Center, Student Health, Title IX, etc.) by phone or access information from the UNE website
• Create a personalized safety timer to alert friends, family, or Safety and Security in the event of an issue

Text Alert 

Individuals who have entered their mobile phone number in UNE Compass following the steps above will receive urgent alerts via text message. 

Email

Individuals who have entered their email addresses as emergency contact information in UNE Compass will receive emergency notifications via email.

University of New England website (www.une.edu)

Information will be posted on UNE’s homepage www.une.edu and linked to this Emergency Response website.

News Media

UNE works with the local news media to disseminate information about routine weather-related school closings, such as those due to snowstorms. These closures are communicated to local news television stations Channel 6, Channel 8 and Channel 13.