We mail bills for mandatory charges according to your semester start date. Please refer to U-Online for your most up-to-date billing information. Any additional charges, deposits, and fines you may incur are billed monthly. You can access your most current billing information by following the instructions below under Methods of Payment: ONLINE.

Please keep in mind that loans, lenders often deduct loan fees before monies are disbursed, which can impact the amount you need to borrow. You should calculate loan fees and add those amounts to your loan requests. Please see Federal Loan Fees for more information.

Payment Arrangements

The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the methods of payment detailed below. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*

*$150 late fee and finance charges of 1% on the outstanding balance.

You must notify us in writing (email of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran's educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.

Methods of Payment

UNE offers a variety of options to pay your bill.


Using credit card, electronic check (ACH) or savings account

Student Access (through U-Online)
Select Student Financial Services
Select Student Accounts
Select Manage My Bill

Authorized User Access
*Students must Add Authorized Users before others can gain access and utilize this site.


Using check or credit card (complete coupon portion on backside of billing statement)

University of New England
Student Financial Services
P.O. BOX 6442
Brattleboro, VT 05302-6442


The Tuition Payment Plan allows you to make manageable monthly payments using credit card, electronic check

(ACH) or savings account.


Student Financial Services: Decary Hall 107 in Biddeford, or McDougall Hall 1st floor, Portland


(207) 602-2425

NOTE: We cannot accept electronic checks over the phone.


If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse (payout) to your account. Check our Disbursement Calendar, refunds will arrive 10–14 business days from the date(s) listed for your program (or, in the case of loan increases processed after disbursement dates, 10–14 days after the increase is processed). Direct Deposit expedites the arrival of your funding but must be processed well in advance of loan disbursement. Direct Deposit expedites the arrival of your funding but must be processed well in advance of loan disbursement. Requests for refunds that are generated from non-Title IV Aid (i.e., personal payments and scholarships) must be submitted via email to

PLEASE NOTE: To receive refunds via direct deposit, please follow the instructions in our Student Direct Deposit Self Service Guide (PDF).

Use of federal financial aid for non-educational expenses: If you have not "authorized" UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance. Please make a decision regarding "Title IV Funding" by following the instructions included on the Accept Award page.

We strongly discourage you from using refunds for anything other than education-related necessities. Many personal money management tools exist, and we encourage you to utilize them (e.g., MintCredit Karma, etc.).

Title IV Authorization
What does this mean? Students must “authorize” the University to apply federal financial aid funding to non-educational charges on their bill. We’ll need you to make a decision on this and complete the requirement on U-Online.


The University's Tuition Refund Policy will determine the percentage of tuition refunded according to your program. Financial aid calculations to return federal aid will be determined based on the date of your withdrawal. These calculations can result in a balance owed (please see Return to Title IV Policies for Graduate Students). It is very important to contact Student Financial Services before withdrawing to discuss the impact on your financial aid, if applicable!

Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information, please review the Department of Defense return policy.

For non-matriculated students (i.e. not seeking a degree), please consult the "Short-Term Program" Tuition Refund Policy. For more information: Online Health Sciences Prerequisite Courses

Contact Student Financial Services

For information about the financial aid and billing process contact Student Financial Services at or (207) 602-2342. Our office hours are Monday-Friday 8 a.m.-4:30 p.m.

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