Bills, Payment and Refunds


We mail bills for mandatory charges according to your semester start date. Please refer to U-Online for your most up-to-date billing information. Any additional charges, deposits, and fines you may incur are billed monthly. You can access your most current billing information by following the instructions below under Methods of Payment: ONLINE.

Please keep in mind that with loans, lenders often deduct loan fees before monies are disbursed, which can impact the amount you need to borrow. You should calculate loan fees and add those amounts to your loan requests. Please see Federal Loan Fees for more information.

Payment Arrangements

The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the methods of payment detailed below. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*

*$150 late fee and finance charges of 1% on the outstanding balance.

You must notify us in writing (email of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran's educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.

Methods of Payment

UNE offers a variety of options to pay your bill.


If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse (pay out) to your account. Check our Disbursement Calendar; refunds will arrive 10–14 business days from the date(s) listed for your program (or, in the case of loan increases processed after disbursement dates, 10–14 days after the increase is processed). Direct Deposit expedites the arrival of your funding but must be processed well in advance of loan disbursement. Requests for refunds that are generated from non-Title IV Aid (i.e., personal payments and scholarships) must be submitted via email to Please go to U-Online to find the Direct Deposit form.

Direct Deposit forms and accompanying bank letter or voided check must be sent through regular mail: 
UNE Student Financial Services, 11 Hills Beach Road, Biddeford, ME 04005. 
Emailed or faxed forms will be returned.

We strongly discourage you from using refunds for anything other than education-related necessities. Many personal money management tools exist, and we encourage you to utilize them (e.g., MintCredit Karma, etc.).

Withdrawal and Refund Policies

Tuition refunds for matriculated students leaving the University during a semester will be made as detailed below. Please be advised that withdrawal could affect your financial aid eligibility. The University's Tuition Refund Policy will determine the percentage of tuition refunded based on the date of your withdrawal. You may also be subject to financial aid calculations to determine aid eligibility, which can result in a balance owed. Finally, if you borrowed money for living expenses, you may need to return the portion for the term you do not attend. It is very important to contact us before withdrawing to discuss the impact on your financial aid. 

For short-term and online courses (3–10 weeks), the refund policy is as follows (except MD and WI) :

  • Within first two days of official start of *Session:  100% 
  • Within first week of official start of *Session:  40%
  • Within second week of official start of *Session:  20%
  • More than two weeks of official start of *Session:  No refunds 
    • i.e. *Session A or Session B for 8-week courses

For non-matriculated students (i.e. not seeking a degree), the refund policy is as follows:

  • Before official start date of course: 100%
  • Within first week of official start date of course: 40%
  • After first week of official start date of course: No refunds

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