This website uses cookies to understand how you use the website and to improve your experience. By continuing to use the website, you accept the University of New England’s use of cookies and similar technologies. To learn more about our use of cookies and how to manage your browser cookie settings, please review our Privacy Notice.

Accept

Bills, Payment and Refunds

Bills

We mail bills for mandatory charges according to your semester start date. Please refer to U-Online for your most up-to-date billing information. Any additional charges, deposits, and fines you may incur are billed monthly. You can access your most current billing information by following the instructions below under Methods of Payment: ONLINE.

Please keep in mind that with loans, lenders often deduct loan fees before monies are disbursed, which can impact the amount you need to borrow. You should calculate loan fees and add those amounts to your loan requests. Please see Federal Loan Fees for more information.


Payment Arrangements

The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the methods of payment detailed below. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*

*$150 late fee and finance charges of 1% on the outstanding balance.

You must notify us in writing (email sfs@une.edu) of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran's educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.

Methods of Payment

UNE offers a variety of options to pay your bill.


Refunds

If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse (pay out) to your account. Check our Disbursement Calendar; refunds will arrive 10–14 business days from the date(s) listed for your program (or, in the case of loan increases processed after disbursement dates, 10–14 days after the increase is processed). Direct Deposit expedites the arrival of your funding but must be processed well in advance of loan disbursement. Requests for refunds that are generated from non-Title IV Aid (i.e., personal payments and scholarships) must be submitted via email to sfs@une.edu. Please go to U-Online to find the Direct Deposit form.

PLEASE NOTE: 
Direct Deposit forms and accompanying bank letter or voided check must be sent through regular mail: 
UNE Student Financial Services, 11 Hills Beach Road, Biddeford, ME 04005. 
Emailed or faxed forms will be returned.

If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse ("pay out") to your account. Our Disbursement Calendar will tell the dates your loans will pay  (click on your program for dates). However, these dates are NOT the day you'll receive your refund. Please allow 7-10 business days from your disbursement date for your refund to arrive. We strongly recommend enrolling in Direct Deposit to expedite your refund. Please go to U-Online to find the Direct Deposit form or contact our office for the form. Please allow at least 10 days if you are receiving a paper check. 

PLEASE NOTE: 
Direct Deposit forms and accompanying bank letter or voided check must be sent through regular mail: 

11 Hills Beach Road, Biddeford, ME 04005
Emailed or faxed forms will be returned.

Use of federal financial aid for non-educational expenses: If you have not "authorized" UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance. Please make a decision regarding "Title IV Funding" by following the instructions included on the Accept Award page.

We strongly discourage you from using refunds for anything other than education-related necessities. Many personal money management tools exist, and we encourage you to utilize them (e.g., MintCredit Karma, etc.).

Title IV Authorization
What does this mean? Students must “authorize” the University to apply federal financial aid funding to non-educational charges on their bill. We’ll need you to make a decision on this and complete the requirement on U-Online.

Withdrawal and Refund Policies

The University's Tuition Refund Policy will determine the percentage of tuition refunded according to your program. Financial aid calculations to return federal aid will be determined based on the date of your withdrawal. These calculations can result in a balance owed (please see Return to Title IV Policies for Graduate Students). It is very important to contact Student Financial Services before withdrawing to discuss the impact on your financial aid, if applicable!

Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information, please review the Department of Defense return policy.

For non-matriculated students (i.e. not seeking a degree), please consult the "Short-Term Program" Tuition Refund Policy. For more information: Online Health Sciences Prerequisite Courses