Bills for mandatory charges are mailed according to your semester start date. Please refer to U-Online for your most up-to-date billing information. Typically, initial bills for the fall semester are due August 1, spring semester bills are due by early January and summer semester bills are due around May 15 (College of Osteopathic Medicine students' fall bills are due on June 15 due to the earlier start to their semester). Any charges, deposits, and fines you may incur are billed monthly. You can access your most current billing information with these simple instructions.
Please keep in mind that with loans, lenders often deduct loan fees before monies are disbursed, which can impact the amount you need to borrow. You should calculate loan fees prior to finalizing loan requests. Please see Federal Loan Fees for more information.
A health insurance charge will appear on your fall semester bill. If you provide proof of comparable insurance, you can waive this fee. You must visit University Health Insurance to enroll or waive the health insurance. The waiver/enrollment session for the 2017–2018 Academic Year is from June 26 through August 19. No action can be taken before or after that period. Please see our Health Insurance Video Tutorial for more information.
You must notify us in writing of all financial assistance you will receive from outside sources like private scholarships, tuition waivers and certain veteran’s educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.
The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the following methods of payment. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*
*$150 late fee and finance charges of 1% on the outstanding balance.
UNE offers a variety of options to pay your bill.
Using credit card, electronic check (ACH) or savings account
Student Access (through U-Online)
Select Student Financial Services
Select Student Accounts
Select Manage My Bill
Authorized User Access*
*Students must Add Authorized Users before others can gain access and utilize this site.
Using check or credit card (complete coupon portion on backside of billing statement)
University of New England
Student Financial Services
P.O. BOX 6442
Brattleboro, VT 05302-6442
Visit Student Financial Services at Decary Hall 107 on the Biddeford Campus, or on the first floor of McDougall Hall on the Portland Campus.
NOTE: We cannot accept electronic checks over the phone.
If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse ("pay out") to your account. Our Disbursement Calendar will tell the dates your loans will pay (click on your program for dates). However, these dates are NOT the day you'll receive your refund. Please allow 7-10 business days from your disbursement date for your refund to arrive. We strongly recommend enrolling in Direct Deposit to expedite your refund. Please go to U-Online to find the Direct Deposit form or contact our office for the form. Please allow at least 10 days if you are receiving a paper check.
Direct Deposit forms and accompanying bank letter or voided check must be sent through regular mail:
11 Hills Beach Road, Biddeford, ME 04005.
Emailed or faxed forms will be returned.
Use of federal financial aid for non-educational expenses: If you have not "authorized" UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance. Please make a decision regarding "Title IV Funding" by following the instructions included on the Accept Award page.
We strongly discourage you from using refunds for anything other than education-related necessities. Many personal money management tools exist, and we encourage you to utilize them (e.g., Mint, Credit Karma, etc.).
Title IV Authorization
What does this mean? Students must “authorize” the University to apply federal financial aid funding to non-educational charges on their bill. We’ll need you to make a decision on this and complete the requirement on U-Online.
WITHDRAWAL AND REFUND POLICIES
The University's Tuition Refund Policy will determine the percentage of tuition refunded according to your program. Financial aid calculations to return federal aid will be determined based on the date of your withdrawal. These calculations can result in a balance owed (please see Return to Title IV Policies for Graduate Students). It is very important to contact Student Financial Services before withdrawing to discuss the impact on your financial aid, if applicable!
Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information, please review the Department of Defense return policy.