Semester and Monthly Bills

Bills for mandatory charges are sent electronically in accordance with the billing schedule below. Any charges, deposits, and fines you may incur are billed monthly. You can access your most current billing information with these simple instructions.

For assistance completing Action Items related to starting the new year, please see our Semester Start-Up Guide (PDF).

Semester Bill Generated Due Date
Spring 2024 December 7, 2023 January 8, 2024
Summer 2024 April 5, 2024 May 3, 2024
Fall 2024 June 5, 2024 August 1, 2024
Fall 2024 (COM Only) May 1, 2024 June 15, 2024


With loans, lenders often deduct loan fees before monies are disbursed, which can impact the amount you need to borrow. You should calculate loan fees prior to finalizing loan requests. Please see Federal Loan Fees for more information.

Health Insurance

A health insurance charge will appear on your fall semester bill. If you provide proof of comparable insurance, you can waive this fee. You must visit University Health Insurance to enroll or waive the health insurance. The waiver/enrollment session for the 2023–2024 Academic Year is from June 26 through August 19. No action can be taken before or after that period. Watch out Health Insurance Video Tutorial for more information.

Outside Resources

You must notify us in writing of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran’s educational benefits.

Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.

Payment Arrangements

The financial aid offered to you by UNE counts toward your payment arrangements. You may also find you need to seek additional loans and scholarships. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the following methods of payment. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.

Methods of Payment

UNE offers a variety of options to pay your bill.


Using credit card, electronic check (ACH) or savings account

Student Access (through U-Online)

  • Select Student Financial Services
  • Select Student Accounts
  • Select Manage My Bill

Authorized User Access

  • Students must Add Authorized Users before others can gain access and utilize this site.
Tuition Payment Plan

The Tuition Payment Plan allows you to make manageable monthly payments using a credit card, electronic check (ACH) or savings account.

U.S. Mail

Checks sent by mail may take up to two weeks to receive and post to your account.

Include the student’s name and ID number on the memo line to ensure the payment is posted to the correct account.

Please make payment out “The University of New England”.

Mail to:

University of New England
Attn: Student Financial Services
716 Stevens Avenue
Portland, ME 04103


If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse ("pay out") to your account.

Our Disbursement Calendar will tell the dates your loans will pay (click on your program for dates). However, these dates are not the day you'll receive your refund. Please allow 7-10 business days from your disbursement date for your refund to arrive. We strongly recommend enrolling in Direct Deposit to expedite your refund. Please allow at least 10 days if you are receiving a paper check.

To receive refunds via direct deposit, follow the instructions in our Student Direct Deposit Self Service Guide (PDF).

Use of Federal Financial Aid for Non-Educational Expenses

If you have not "authorized" UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance. Please make a decision regarding "Title IV Funding" by following the instructions included on the Accept Award page.

We strongly discourage you from using refunds for anything other than education-related necessities. Many personal money management tools exist, and we encourage you to utilize them (e.g., MintCredit Karma, etc.).

Title IV Authorization

The U.S. Department of Education requires that students must “authorize” the University to apply federal financial aid funding to non-educational charges on their bill. We’ll need you to make a decision on this and complete the requirement on U-Online.

Learn more about Title IV Authorization for Federal Student Aid

Withdrawal from UNE

Withdrawal and Refund Policies

The University's Tuition Refund Policy will determine the percentage of tuition refunded according to your program. Financial aid calculations to return federal aid will be determined based on the date of your withdrawal. These calculations can result in a balance owed (please see Return to Title IV Policies for Graduate Students). It is very important to contact Student Financial Services before withdrawing to discuss the impact on your financial aid, if applicable.

Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information, review the Department of Defense return policy.


Student Financial Services

For information about the financial aid and billing process contact Student Financial Services at or (207) 602-2342. Our office hours are Monday–Friday 9 a.m.–4 p.m.

Additional Information

ATMs On Campus

People’s United Bank ATMs are located on the Biddeford Campus in the Campus Center (full service) and Alfond Forum (cash-only). A cash-only ATM is located in the Proctor Hall breezeway on the Portland Campus. If you bank with People's United Bank, ATM transactions are free.