Cost of Attendance Appeals

One of our commitments to you is to help you manage your debt. If you have borrowed the maximum amount of aid available to you for direct and indirect costs and require additional funding for education-related expenses (e.g., car repairs, out-of-pocket medical expenses, increase in housing costs, etc.), you can pursue a Cost of Attendance (COA) Appeal to keep your borrowing in check.

Learn more about COA Appeals

Withdrawal from UNE

Withdrawal from UNE will affect your financial aid eligibility. The Tuition Refund Policy for your program will determine the percentage of tuition refunded based on the date of your withdrawal. Please see the below policies according to your program.

Summer Attendance

If your program track includes summer enrollment, aid for the summer term will be factored in. If your program does not typically include summer enrollment and you plan to take courses in the summer, you will need to contact Student Financial Services to determine your financial aid eligibility.

The Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Once students are enrolled at UNE, in accordance with FERPA, we will need to have written permission from students who wish to grant family members or significant others access to specifics on financial aid or student accounts. A student signing and submitting an Authorization for Release of Information will be giving permission to our staff to engage in email and phone conversations with designated individuals about their UNE financial information. The student must complete this requirement which is a link through their U-Online account.

Student Rights and Responsibilities

Students have a right to

  • Know what financial aid programs are available
  • Know the deadlines for submitting applications 
  • Know how financial aid will be disbursed
  • Know how their financial aid was determined 
  • Know how much of their financial need has been met
  • Know what resources were considered in the calculation of their need
  • Request an explanation of the various programs in their financial aid package 
  • Know the school’s refund policy
  • Know what portion of the financial aid received must be repaid and what portion does not 
  • Know how the school determines satisfactory academic progress

Students have the responsibility to

  • Complete all application forms accurately and submit in a timely fashion
  • Provide correct, valid information on application forms
  • Provide all additional documentation as requested 
  • Read and understand all forms they are asked to sign 
  • Accept all agreements they sign and comply with the provisions of any promissory notes signed 
  • Comply with all relevant employment policies & perform agreed upon work agreed while participating in Federal Work Study program  
  • Be aware of and comply with any deadlines for application or reapplication for aid 
  • Be aware of the institution’s refund procedures 
  • Be aware of the institution’s policy for satisfactory academic progress



Student Financial Services

For information about the financial aid and billing process contact Student Financial Services at or (207) 602-2342. Our office hours are Monday–Friday 9 a.m.–4 p.m.