Bills, Payment, and Refunds

You must notify us in writing by emailing sfs@une.edu of all financial assistance you will receive from outside sources like private scholarships, tuition waivers, and certain veteran’s educational benefits. Federal regulations require that we consider all other tuition assistance before we calculate the financial aid award UNE can offer you.

The financial aid offered to you by UNE in the form of scholarships, grants, and direct loans counts toward your payment arrangements. Please visit Financing Your Education for detailed information on your options. As long as all disbursement requirements are met, your funds will pay out to your UNE account. Any outstanding balance may be paid using one or more of the following methods of payment. We urge students to have payment arrangements in place by each semester's bill due date to avoid additional charges.*

*$150 late fee and finance charges of 1% on the outstanding balance

Loans will disburse ("pay out") to your student account by semester and date in accordance with the program in which you are enrolled. If the amount of money applied to your account exceeds your charges, you will receive a refund. Student refunds can only be issued after loans disburse to your account. We strongly recommend enrolling in Direct Deposit to expedite your refund.

Please allow 7–10 days after your disbursement date if you have enrolled in direct deposit, and allow 10–14 days if you are receiving a paper check (please ensure your mailing address is up to date in U-Online).

We strongly encourage you to use refunds for only college-related necessities. Many personal money management tools exist, and we encourage you to utilize them to learn about budgeting and debt (e.g., Mint, Budget Tracker, etc.). Please visit our Money Matters webpage for resources to help reduce your borrowing and learn how to make responsible financial decisions.

Direct Deposit Refunds

Note: To receive refunds via direct deposit, please follow the Student Direct Deposit Self-Service Guide (PDF). To receive payroll via direct deposit, please follow the Payroll Direct Deposit Self-Service Guide for Students (PDF).

Use of Federal Financial Aid for Non-Educational Expenses

If you have not "authorized" UNE to use your federal financial aid funding to pay non-educational expenses (i.e. health insurance, parking fines, late fees, etc.), you will receive a refund of these funds and will need to make arrangements to pay the balance. Please make a decision regarding "Title IV Funding" by following the instructions included on the Accept Award page.

Title IV Authorization

Title IV Authorization means that students must “authorize” the University to apply federal financial aid funding to non-educational charges on their bill. We’ll need you to make a decision on this and complete the requirement on U-Online.

The University's Tuition Refund Policy will determine the percentage of tuition refunded based on the date of your withdrawal (please consult the "Undergraduate" section of the page). You may also be subject to financial aid calculations to determine aid eligibility, which can result in a balance owed.

It is very important to contact us before withdrawing to discuss the impact on your financial aid.

Students utilizing Military Tuition Assistance should contact Student Financial Services before withdrawing. For more information, please review the Department of Defense return policy.

ATMs on Campus

M&T Banks ATM is located on the Biddeford Campus in the Campus Center (full service). A cash-only ATM is located in the Proctor Hall breezeway on the Portland Campus. If you bank with M&T Bank, ATM transactions are free.