FAQ
Resources
Employment/Unemployment
- Maine Department of Labor Unemployment: Resources on how to file, when to file, step by step videos, avoiding common mistakes, federal guidance on new programs, and more.
- Maine Career Centers: Provides a variety of employment and training services at no charge for Maine workers. Whether you are looking to upgrade your job skills, explore a different profession, find a new career, the CareerCenter can help.
- Maine’s Unemployment Insurance Guide (PDF): A worker's guide to Maine's unemployment program.
- Guide for using ReEmployME (PDF)
- Maine Quality Center: Offers free training through the Maine Community Colleges
- McArthur Public Library: Free WiFi available at the front of the building even when closed.
270 Main Street, Biddeford, ME 04005
(207) 285-4181
Veteran’s Services
- Maine’s Bureau of Veterans’ Services
117 State House Station Augusta, ME 04333-0117
(207) 430-6035 - Preble Street — Veterans Housing Services
38 Preble Street Portland, ME 04101
(207) 956-6556
MENTAL HEALTH AND CRISIS SUPPORT
- UNE's Employee Assistance Program (EAP): Employees and household members have no-cost resources to help resolve a variety of issues.
- Cigna EAP Webcasts
- Yale Course on The Science of Wellbeing
- Maine 211: Assists with hard to navigate issues and connect you to local programs and services that can help. Available 24 hours.
- Maine's nine United Way Divisions: Administer local relief funds for COVID-19 to support critical needs such as food and shelter.
- Maine State Crisis Hotline: Dealing with feelings so big you don't know how to deal with them? Call the Maine State Crisis Hotline at 1 (888) 568-1112
- National Crisis Text Line: Text “TALK” to 74174
- National Suicide Prevention Lifeline
1 (800) 273-TALK (8255)
FOOD ASSISTANCE
- Biddeford Food Pantry
162 Elm Street Biddeford, ME 04005
(207) 282-4771
Hours of Operation: Tuesday, Wednesday, and Thursday from 9 to 11 a.m. - Old Orchard Beach Food Pantry and Clothes Closet (United Methodist Church)
6 Fountain Avenue Old Orchard Beach, ME 04064
Hours of Operation: Every Monday and Wednesday from 9 to 11 a.m. - Preble Street Food Programs
38 Preble Street Portland, ME 04101
(207) 775-0026 - Project Feed — An Emergency Food Pantry
202 Woodford Street Portland, ME 04103
(207) 761-3920
Hours of Operation: Monday through Friday from 1 to 3 p.m. - Saco Food Pantry
67 Ocean Park Road Saco, ME 04072
(207) 468-1305
Winter Hours of Operation: Monday through Friday from 9 to 10:30 a.m. - South Portland Food Cupboard
130 Thadeus Street South Portland, ME 04106
(207) 874-0379
Hours of Operation: Thursdays from 8:30to 11 a.m. and the first Wednesday of the month from 5 to 7 p.m - Bon Appétit Community Meal Program (Second Congregational Church)
19 Crescent Street Biddeford, ME 04005
(207) 409-4375
Hours of Operation: Monday through Friday from 4:30 to 5:30 p.m. - Maine Supplemental Nutrition Assistance Program (SNAP): Provides food assistance benefits that help low-income households buy the food they need for good health.
- 211 Maine (food assistance resources)
Dial 211 or 1 (866) 811-5695
HOUSING ASSISTANCE
- Biddeford Housing Authority
22 South Street P.O. Box 2287 Biddeford, ME 04005
207) 282-6537 - Maine General Assistance Office for Family Independence
11 State House Station 109 Capitol Street Augusta, ME 04333
(207) 624-4168 - Maine Housing (Maine State Housing Authority)
353 Water Street Augusta, Maine 04330
(207) 626-4600 - Maine Housing (Emergency Shelters List)
353 Water Street Augusta, Maine 04330
(207) 626-4600 - Portland Housing Authority
14 Baxter Boulevard Portland, ME 04101
(207) 773-4753 - 211 Maine (housing concerns)
Dial 211 or 1 (866) 811-5695
FINANCIAL WELLNESS
- Things to know about the COVID-19 Stimulus Bill: In addition to tax filing extensions and stimulus checks, the CARES Act of 2020 has provisions that impact and temporarily relaxing certain limitations affecting your retirement account that may help you if you are impacted by the coronavirus.
- Market Insights — New Developments and What to Consider: A weekly video to stay up to date on the latest market conditions and what they mean to you.
- Small Business Association (SBA): Provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.
- Maine Equal Justice: Provides resources addressing concerns about health care, food security, evictions, court proceedings, and other issues.
- FAME COVID-19 Consumer Loan Guarantee Program: Offering low-or-no interest loans to qualifying applicants.
YOUR UNE BENEFITS
- Understanding your UNE Health Insurance Coverage
- Contacting a Virtual Care Provider through Harvard Pilgrim (PDF)
- Contacting a Virtual Health Care Provider for Urgent Care with Convenient MD (PDF)
- Cigna Employee Assistance Program Information
- Group Dynamic Frequently Asked Questions (PDF)
- HealthAdvocate (PDF): A free and confidential resource to help you find doctors, schedule appointments, resolve insurance claims, assist with eldercare, and more.
1 (866) 695-8622