Health Benefits

UNE offers medical insurance to address the health care needs of our full- and half-time faculty and staff. There are two levels of in-network health insurance coverage and one in- and out-of-network plan to choose among. Each of the three levels of coverage is available in a variety of family structures to provide the right level of coverage for the best cost.


  • Full- or half-time faculty or staff (self)
  • Spouse or Domestic Partner
  • Dependent Children (and those of a Domestic Partner) until the end of the month they turn 26 years of age
  • Participation in health coverage may begin the first of the month after your hire or qualifying event. If your hire or event occurs on the first of the month, then benefits begin on the date of hire or qualifying event.
  • Please review the Summary Plan Descriptions for more eligibility details and consult with Human Resources for specific situations.

Special Notices

Health Care on the Move

We get it — everyone is on the go these days. We continue to find ways to bring you your health care in ways that are convenient for you.

Get your Mobile App

Set up these mobile apps to get access to your health and dental information, ID card and other resources on your mobile device.

TeLEHEALTH Connection

Cigna Telehealth Connection is a telemedicine program that provides access to certain services as part of your medical plan through Cigna. Intended to handle minor, non-emergency medical issues, it includes live appointments with board-certified doctors via secure video or phone who are able to diagnose and prescribe, when appropriate. This is not intended to replace your PCP and communication with your PCP is important for continuity of care.


Various lists and resources are important to making sure you get the right services from the right locations. 

Prescription Drug List

Cigna periodically reviews and updates their drug list to offer you access to safe, effective and affordable medications. Here at UNE, we want to keep you informed of these changes so you can get the most from your health insurance coverage.

National Labs that save you Money

If you need blood work done, you may go to the lab associated with your doctor’s office. Or if you’re at a hospital and need a pathology test, they may send you to the lab that’s right onsite. But did you know that if you go to a national lab such as Quest Diagnostics® or Laboratory Corporation of America® (LabCorp), you can save up to 75% and still get the same quality service? Even though other labs may be part of the Cigna network, you’ll get even bigger savings when you go to Quest and LabCorp for your lab work. And with hundreds oflocations nationwide, they make it easy to get lab services at a lower cost.

To find other Quest or LabCorp lab near you, go to or call the toll-free number on your Cigna ID card.

Medicare Part D – Notice of Creditable Coverage

The prescription drug coverage listed under the University of New England's medical plan is expected to pay out, on average, at least as much as the standard Medicare prescription drug coverage will pay in 2018 and is considered "creditable coverage." If you or your covered dependents are enrolled in any prescription drug coverage listed in this notice of creditable coverage and are or become covered by Medicare, you may decide to enroll in a Medicare prescription drug plan later and not be subject to the late enrollment penalty as long as you had creditable coverage within 63 days of your Medicare prescription drug plan enrollment. Please read the notice of creditable coverage carefully and keep this notice with your important records.

Additionally, Health Advocate is a free and confidential resource to help you, your spouse, dependent children, parents and parents-in-law answer questions regarding Medicare.

Retiree Medical Insurance Coverage

The University of New England offers a program for long-term employees to continue on the university medical plan under certain circumstances prior to age 65. The cost for continuing medical coverage for early retirees will be borne completely by the former employee. The purpose of this extension of benefits is to allow access to group coverage prior to their eligibility for Medicare for employees wishing to retire early. 

The following criteria must be met in order to qualify:

  1. Employee must have completed 20 years of service at the time that this continuation of coverage becomes effective
  2. Employee must have attained age 60 prior to their retirement date
  3. Coverage continues until the date the retiree and eligible dependent become entitled to Medicare

Please contact Human Resources for more information.


Cigna Open Access Basic

This in-network plan provides a moderate co-payment option and has mid-level monthly premium costs. Learn more

Cigna Open Access Enhanced

This in-network plan provides lower co-payments and has the highest monthly premiums.
Learn more

Cigna High Deductible Heath Plan with Health Savings Account (HSA)

This plan offers in and out of network benefits at a low monthly premium. In 2018, UNE will be providing $2,600 ($1,300 January and $1,300 July) to an eligible participant’s HSA, account and participants have the option to contribute additional money to their HSA (within limitations set by the IRS). Learn more

Cigna Overseas Urgent and Emergency Care

With UNE's presence in Morocco and the increased global connections across the University, this information will be of assistance to anyone covered under the CIGNA plans who is traveling overseas.

Cigna Out of Country Claims Processing

Health Advocate

This is a free and confidential benefit that helps you and your family (spouse, dependent children, parents and parents-in-law) get answers involving your medical, hospital, dental, mental health, medications and other health care issues.

  • Find the right doctors, dentists and other providers.
  • Locate the right treatment facilities.
  • Get explanations of coverage stipulations and alternatives for uncovered services.
  • Get to the bottom of billing mistakes and coverage denials.
  • Negotiate fees and payment arrangements.
  • Find in-home care, adult daycare, assisted living and long-term care.
  • Clarify Medicare, Medicaid and Medicare Supplemental Plans.
  • Get tips on Protecting Against Identity Theft
  • See more in the Health Advocate Features Brochure

Normal business hours are Monday–Friday, between 8 a.m. and 9 p.m. Eastern Time but staff is available after hours and on weekends.


Other Health Forms